BOX ORDER'S
We require 48 hours' notice before the delivery date.
For orders over $700, one week's notice is required
Depending on the order, short notice may be possible; email kenilworthgrazing@gmail.com
DELIVERY SUNSHINE COAST & GYMPIE REGIONS
Delivery fee will be calculated at checkout depending on location, $80 - $180
Minimum order of $200 for delivery,
Free delivery for orders over $700
Free local (4574) delivery for orders over $150
If you fall outside our delivery area, email us at kenilworthgrazing@gmail.com.
While we strive to deliver at the time you select, we can't always guarantee exact delivery times.
We will contact you promptly if we are unable to deliver at your chosen time.
For guaranteed delivery by a specific time, please contact us at kenilworthgrazing@gmail.com.
Kenilworth Grazing and Platters will not leave deliveries unattended, as most orders contain perishable goods.
Unfortunately, we don't offer redelivery for perishable goods, and a refund won’t be issued.
Platters must be REFRIDGERATED ON ARRIVAL, unless consumed on delivery.
PLEASE ENSURE SOMEONE IS AVAILABLE TO RECEIVE YOUR ORDER.
GIFT DELIVERY
If this is a gift, please provide the recipient's contact name and phone number for delivery.
We take pride in delivering surprises, and we will ensure discretion when contacting the recipient if necessary.
PICK-UP
Available from Kenilworth Township.
9 Margaret Street Kenilworth
It is advised to bring an Esky for your platters when you pick up.
BOX SIZES
Small 23cm x 23cm x 6cm
Large 56cm x 25cm x 8cm
HOW MANY GUESTS CAN A BOX SERVE?
This varies based on the type and number of boxes, along with any additional food options.
Please check each product for the suggested serving size.
If you would like our advice, please contact us we are more than happy to help.
Food Allergies
We would like to advise that we do not cater to food allergies of any kind.
Our menu items may contain ingredients that could trigger allergic reactions,
and we cannot guarantee the absence of allergens.
Guests with food allergies should exercise caution when consuming our menu offerings.
REFUND/ CANCELLATION POLICY FOR ALL ORDERS
To cancel an order, please send a cancellation notice via email to kenilworthgrazing@gmail.com
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Orders cancelled more than 14 days before the scheduled delivery date will receive a full refund minus administration fee.
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Orders cancelled between 14 days and 72 hours before the scheduled delivery date will receive a credit note,
this can be used within a 12-month period.
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Orders cancelled less than 72 hours before the scheduled delivery date will not receive a refund or credit note.
All cancellations will incur a $50.00 administrative fee. Refunds will be issued minus this fee.
We do not offer cash refunds under any circumstances.